Huanya attaches importance to every customer, provides efficient and professional service, cares for every customer, and creates a rapid response market service mechanism. Huanya people promise that after receiving the customer service report, the professional service personnel will arrive at the site in the province within 12 hours and outside the province within 24 hours.
The company carries out the activity of "experts face to face, service zero distance", which reflects that sales do not forget service and care is around.
The Central Asia service center establishes an efficient customer return visit system. We will send technicians to carry out technical supervision on the operation of machinery in the project within a certain period.
Market service mechanism, multi-level customer return visit mechanism, monitoring mechanism of equipment operation status, and a combination of various mechanisms form a three-dimensional service supervision network to effectively ensure customer service quality.
